Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Your personal data will also be stored in our Mailchimp and CRM accounts until you unsubscribe from our mailing list.
What personal data do we collect?
We take your privacy seriously and will only use the personal information you provide when you fill in appropriate sections of our website to administer your account and to provide the products you have requested from us. By providing information like your name, email address, postal address and telephone number you agree to us contacting you with regards to the information you request.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
Some forms on our website may also include a check box asking you for permission for us to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us to send you information about new products, craft ideas and other updates.
What do we do with your information?
Your information will enable us to process and supply the products or services you have requested. It will also enable us to process payment and to contact you where necessary concerning your orders.
In particular, we may use your information to notify you occasionally about important changes or developments to the website or our products and services.
Where you have consented, we might also use your information to let you know by email, about other products and services which we offer which may be of interest to you. As well as contact you for your views on our products and services. If you change your mind about being contacted in the future, please let us know.
We may also use aggregate information and statistics including “Cookies” for the purposes of monitoring website usage in-order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include any data that can be used to identify any individual.
It is important that information that we hold on you is accurate and up-to-date. Please therefore make sure that you inform us promptly of any relevant changes to your information.
If, at some time in the future, we wish to use your personal data in ways other than those set out in this privacy notice, then we will notify you about this and seek your permission to do so.
Disclosure of personal data
We do not sell, share or disclose your personal data to any third party for marketing purposes.
From time to time we may use other companies and individuals to provide services to us, such as delivering orders or processing credit card payments. These companies and individuals have access to the personal data needed to perform their functions and not for any other purposes. They must process such data in accordance with this privacy notice and the Data Protection Laws.
We may disclose your personal data to any third party if we believe in good faith that such disclosure is necessary to (a) comply with the law or legal process (b) prevent fraud (c) protect the rights and property of Conscious Craft (d) to enforce our conditions of use or (e) protect against misuse or unauthorised use of this website.
If, in the future, a third party acquires Conscious Craft or substantially all of its assets (whether by merger, acquisition, reorganisation or otherwise) customer data, including personal information, may well be one of the transferred assets.
Storing and retaining data
We will retain your personal data for as long as is necessary for the required service to be provided to you. All retained personal data is subject to the controls of our internal data protection policy which is required to be adhered to by Conscious Craft and will be securely disposed of when it is considered to be of no further use.
We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org
Questions or complaints
By submitting your personal data you consent to the use of that data as set out in this policy If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at email@example.com or by mail at Conscious Craft, The Rookery 2, Highgate Works, Tomtits Lane, Forest Row, RH18 5AT.